Last Updated: 18 December 2025
Welcome to Virtual Academy (https://virtual-academy.co.uk/). These Terms of Service (“Terms”) govern your use of our website, services, and online shop. By accessing our site, you agree to be bound by these Terms.
1. General provisions
1.1 The service: Virtual Academy provides online educational resources, live or recorded sessions, and an e-commerce shop for educational materials.
1.2 Eligibility: Users under the age of 18 must have the consent of a parent or legal guardian to use the platform. By creating an account for a child, the parent/guardian agrees to be bound by these Terms.
2. User accounts
2.1 Account security: You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.
2.2 Parental responsibility: Parents/guardians are responsible for supervising their children’s activities on the platform.
2.3 Accuracy of information: You agree to provide accurate and complete information during registration and keep it updated.
3. The shop & payments
3.1 Pricing: All prices are displayed in GBP (£) unless stated otherwise. We reserve the right to change prices at any time.
3.2 Orders: An order is an offer to buy. We reserve the right to refuse or cancel any order (e.g. due to stock issues or suspected fraud).
3.3 Cancellations & refunds: By accessing or downloading digital content, you acknowledge that you lose your right to a 14-day cancellation period once the performance has begun.
4. Code of conduct
To maintain a safe learning environment, all users (parents and children) agree not to:
- Use offensive, defamatory, or inappropriate language in forums or live sessions.
- Bully, harass, or intimidate other students or staff.
- Share account access with individuals outside of the registered household.
- Attempt to reverse-engineer or “scrape” content from the website.
5. Intellectual property
5.1 Ownership: All content on this site, including videos, worksheets, logos and text, is the property of Virtual Academy or its licensors.
5.2 Limited license: We grant you a personal, non-exclusive license to view and download materials for personal, non-commercial educational use only. You may not redistribute or sell our materials.
6. Safeguarding & data protection
6.1 Safety: We take child safety seriously. Any reports of inappropriate behavior will be investigated and may result in immediate account termination.
6.2 Privacy: Use of the site is also governed by our Privacy Policy, which explains how we handle data for both adults and children.
7. Limitation of liability
7.1 To the maximum extent permitted by UK law, Virtual Academy shall not be liable for any indirect, incidental or consequential damages arising from your use of the service.
7.2 We do not guarantee that the website will be 100% error-free or uninterrupted.
8. Termination
We reserve the right to suspend or terminate accounts that violate these Terms, engage in illegal activity or fail to pay applicable fees.
9. Governing law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact us
For questions regarding these Terms, please contact us at contact@virtual-academy.co.uk